Track Your Order

Finding your tracking

If you have received a tracking link for your order, use it to view the carrier’s latest update. If you need help finding tracking information, contact EzyPedal with your order number and the email address used at checkout.

If you have an account, you can also check your account for available order information.

If tracking has not updated

Scan frequency depends on the carrier and service. If an update is unclear, a delivery appears delayed or part of your order is missing, contact us with the order number and any tracking reference you have.

Changing your delivery address

Contact us as soon as you notice an address issue. We will need to check the order’s status before confirming whether a change is possible.

On delivery day

Check the packaging and contents for visible damage, keep photographs if something is wrong and contact us with your order details. See the shipping policy for the store’s delivery information.