Terms & Conditions
Draft for review. This page has been prepared as a working draft and has not been reviewed by a qualified adviser. Every highlighted field needs a real value before publication, and the whole page should be checked against the law of each market you sell into. Do not rely on it as legal advice.
Who you are contracting with
[OWNER TO CONFIRM: registered legal entity, registered address, company number, VAT number and contact email]
These terms
These terms apply to every order placed through this site. By placing an order you accept them. Nothing here limits your statutory rights as a consumer.
Orders
Your order is an offer to buy. A contract is formed when we accept it. [OWNER TO CONFIRM: the exact point of acceptance — order confirmation email, or dispatch]
We may decline an order — for example if the item is out of stock, if there is a pricing error, or if we cannot lawfully supply the product to your destination.
Pricing
Prices are shown in the currency of your selected market and [OWNER TO CONFIRM: whether displayed prices include VAT, and whether duties are included for each destination]
Where an obvious pricing error occurs, we will contact you before proceeding rather than either fulfilling or cancelling silently.
Payment
[OWNER TO CONFIRM: accepted payment methods and provider]
Delivery, risk and title
Delivery terms are set out in our shipping policy. Risk passes to you on delivery. [OWNER TO CONFIRM: when title passes — usually on full payment]
Product information and legality
We describe products as accurately as we can, and we attribute manufacturer figures — particularly range — as manufacturer figures. Photographs are illustrative.
Road legality is your responsibility to confirm for your own location. We state what we know on each product page, including where a product is not road legal in a given country. If you are unsure, ask before ordering. We will not knowingly supply a product for a use that is unlawful where you are.
Batteries
Lithium batteries are subject to transport regulation and to the safety guidance on our product safety page. You agree to follow the charging, storage and disposal guidance supplied with the product.
Returns, warranty and consumer rights
See returns and refunds and warranty. Your statutory rights, including the legal guarantee of conformity and the right of withdrawal, apply regardless of anything in these terms.
Liability
[OWNER TO CONFIRM: a liability clause drafted or reviewed by a qualified adviser — this must not exclude liability that cannot lawfully be excluded, including death or personal injury caused by negligence, fraud, or consumer rights]
Governing law and disputes
[OWNER TO CONFIRM: governing law and jurisdiction, plus the EU Online Dispute Resolution platform reference if you sell to EU consumers]
Changes
We may update these terms. The version in force is the one published when you place your order. [OWNER TO CONFIRM: date of last update]